Holidays, hotels and Hajj and Umrah travel
Consumer travel brands supported by one buying desk. We package flights, hotels and transfers into complete holidays and Hajj and Umrah journeys, and support each customer from deposit through to their return flight.
- UK
- US
- Canada
- 15
- Holiday, Hajj and Umrah brands
- 150K+
- Customers served across the group
- 24/7
- Support while customers travel
A travel business built on repeat bookings
Our travel brands serve distinct segments of the outbound market in the UK, US and Canada, from long-haul luxury holidays and halal-friendly family travel to Hajj and Umrah packages with accommodation close to the Haram. Operating several brands allows each audience to be served by a team that understands it.
The brands are supported by a single commercial team. By negotiating as one buyer, the group secures hotel allocation and rates, including at Ramadan and school holiday peaks, that benefit every brand regardless of its individual size.
Capabilities
What this service covers
The core capabilities this team delivers for its clients.
Holiday packaging
Flight, hotel and transfer packages built around the destinations our customers choose most, competitively priced.
Hajj and Umrah
Pilgrimage packages covering visas, Haram-proximity hotels, ground transport and a pre-departure briefing.
Contracted accommodation
Hotel allocation secured ahead of Ramadan, Hajj and school holidays, from budget to five-star properties.
Group and family travel
Multi-room, mosque and community group departures managed as a single itinerary with one point of contact.
Protected bookings
Customer payments are handled under the applicable consumer travel protections, with terms confirmed before any deposit is taken.
In-trip support
A staffed support line remains available throughout the journey, not only during the booking process.
How it runs
How we deliver
A clear four-stage process, with a named point of contact at every stage.
Understand the requirements
A consultant confirms dates, budget, party size and any essential requirements, such as hotel distance to the Haram.
Build and price
Options are assembled from contracted rates and presented with the full cost, including taxes and transfers.
Confirm and protect
The deposit is taken, visas and documents are processed, and protection terms are issued in writing.
Travel and follow-up
Support is available throughout the trip, followed by a post-travel review that informs future bookings.
Who this is for
Who we work with
How this service supports each type of client.
01
Holidaymakers
Speak with a consultant who arranges your type of holiday every week, and receive a price that holds.
02
Hajj and Umrah travellers
Every detail is explained before you commit, including the actual walking distance from your hotel to the Haram.
03
Trade partners and suppliers
Access group-contracted rates, or reach our brands and their audiences through a single commercial relationship.
Delivered by
The brands behind this service
Each brand trades in its own right, with its own website and customer relationships.
Questions
Frequently asked questions
Clear answers to the questions clients ask most often.
Explore further
Our other services
Speak to our travel team
Share your scope, timing and budget, and we will advise whether this service is the right fit.